Terms of Service

Effective date: September 24, 2026 · Last updated: September 24, 2026

By using this site or engaging Proof & Recovery ("we", "us") for an assessment, report, or recovery engagement, you agree to the terms below. We wrote them to be read — there is no fine-print trap.

1. What we are

Proof & Recovery is an independent asset-recovery and forensic-investigation service. We are not a law firm and we do not provide legal advice. We work alongside your attorneys, your insurer, and law enforcement. Where legal counsel is the right path, we will say so and refer you.

2. Services

• Free case assessment — an honest, no-obligation verdict on recoverability and the current location of your funds, typically within 24 hours.
• Forensic tracing report — a fixed-fee deliverable: fund-flow map, labeled entities, exchange deposit addresses, and identified freeze points. The report is yours.
• Recovery engagement — end-to-end pursuit: exchange freeze requests, bank recall/chargeback coordination, law-enforcement filing, and civil demand. Fee is a percentage of funds actually recovered.

3. Fees

Assessment is free. Tracing reports are a fixed fee quoted before work begins, set by case complexity. Recovery engagements are a percentage (10–20%) of the amount actually returned to you — nothing recovered, nothing owed. We never charge an upfront "processing", "license", or "gas" fee in crypto, and we never require your seed phrase or keys as a condition of service.

4. Your responsibilities

The strength of a trace depends on the evidence. You agree to provide accurate case details and, where you hold them, transaction hashes, account numbers, statements, chat logs, and screenshots. Withholding material facts weakens the trace and any legal or bank action built on it.

5. No guarantee; honest odds

Outcomes depend on timing, evidence quality, the cooperation of banks and exchanges, and third-party action beyond our control. Funds can be mixed, bridged, or cashed out beyond reach. Our reports state what we can and cannot establish. You are responsible for decisions you make based on our findings; we are responsible for making those findings accurate and defensible.

6. Reports & chain of custody

Our reports are prepared to forensic standard and formatted to be admissible in court and acceptable to bank compliance and law-enforcement units. We maintain a documented chain of custody for the evidence you provide. Deliverables are provided for your use and for the legal and institutional actions your case requires.

7. Intellectual property

When we produce a tracing report for your engagement, you own that report and may use it freely — with your attorney, bank, insurer, or in court. We retain the right to reference de-identified, aggregated methodology and case outcomes for our own credibility, never your identifying details without your consent.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses, and our aggregate liability for any claim is limited to the fees you paid us for the engagement in question. Nothing in these terms limits liability that cannot be lawfully limited (e.g., fraud or willful misconduct).

9. Confidentiality

We treat your case as confidential under the practices described in our Privacy Policy. We disclose case details only as your recovery requires and as described there.

10. Termination

You may end an engagement at any time; we may decline or withdraw from a case that we determine cannot be pursued with the evidence available, with pro-rata handling of fees. Work already delivered (e.g., a completed report) remains yours.

11. Changes to these terms

If we change these terms materially, we will state the change here and, for active cases, tell you directly. Continued use after a change means you accept the updated terms.

12. Contact

These terms are not legal advice and do not create an attorney–client relationship. © 2026 Proof & Recovery.