Privacy Policy

Effective date: September 24, 2026 · Last updated: September 24, 2026

Proof & Recovery ("we", "us") works with fraud victims. That means you share details that are sensitive, personal, and sometimes embarrassing — wallet addresses, bank statements, screenshots of conversations with your scammer. This policy explains exactly what we do with it, in plain language.

1. What we collect

Only what is needed to evaluate and trace your case:

• Contact details — name, email, phone or Telegram/WhatsApp handle.
• Case details — transaction hashes or account numbers, dates, amounts, the platform or bank involved, chat logs, screenshots, statements, gift-card numbers.
• Evidence files — only if you choose to send them to us directly on chat, after contact.

2. What we never do

• We do not sell or rent your data. No data broker deals, no marketing lists, no "we also do lead generation."
• We do not build a profile on you. Your case data is not used to target you with ads or third-party offers.
• We never ask for your seed phrase, private keys, or wallet passwords. Public blockchain tracing does not require them — anyone who asks is a second scam.
• We do not take custody of your funds. No "send the crypto to us first."

3. The assessment form

Our free case assessment form does not store anything on our servers. When you submit it, your browser assembles your answers into a pre-filled message that you send to us yourself via WhatsApp or Telegram. If you close the page before sending, nothing is retained. The case file then lives in the chat with our case team, and is handled under this policy.

4. How we protect case data

Case files are stored on encrypted, access-controlled storage and are visible only to the analyst(s) assigned to your case. We use commercially reasonable safeguards consistent with how law-firm and forensic firms handle privileged client material. Evidence you send by chat is deleted from the conversation on your request, and case files are purged at case closure unless you ask us to retain them.

5. Third parties we share with

Your data is shared only when your case requires it and only with the parties your recovery depends on: exchange compliance desks, bank compliance teams, law-enforcement units (FBI IC3, Action Fraud, Europol, local cybercrime units), and your attorneys. Blockchain analytics platforms (e.g., Chainalysis, TRM Labs, Elliptic) process the transaction data we query; we never hand them your identity as a stand-alone product. We do not share data for advertising.

6. Law enforcement requests

If a lawful subpoena or court order is served on us, we comply to the extent required, and we notify you in advance where the law allows it. Our reports are designed to be admissible, which means we maintain the chain of custody for the evidence you provide.

7. Your rights

At any time you can ask us to: (a) confirm what we hold about your case, (b) correct errors, (c) delete your case file and contact details, or (d) stop processing. Email or message our case team — the same channel you used to reach us — and the request is honored within 30 days. No form, no fee, no friction.

8. Cookies & analytics

This site sets no tracking cookies. No third-party analytics, no ad pixels, no fingerprinting. If that changes, it will be stated here first.

9. Contact

This policy is a plain-language summary of our practices, not legal advice. © 2026 Proof & Recovery.